Upgrade deadline for MS 2010 and 2013!
Microsoft has confirmed that, as of 13 October 2020, users of Microsoft Office 2010 will no longer be able to connect to its Office 365 service, and there are also implications for Office 2013 users.
Get the most out of MatterSphere in 2020
As we are now firmly in 2020 you may be assessing your training requirements for your teams for the upcoming year. Here at Fusion we specialise in training staff to get the most out of MatterSphere to ensure optimum usage of your case management system. This training may be one or a combination of any…
Have you migrated to Windows 10?
There’s a few months remaining until Microsoft’s Windows 7 operating system is no more. Once the 14 January 2020 deadline hits, businesses will be expected to have made the transition to Windows 10.
MatterSphere – Help me to……. Find missing MatterSphere icons
Have icons/tools disappeared from your MS Office Toolbar? If the item you are missing is an add-in i.e. not part of basic MS Office functionality then you may be able to resolve the issue as follows: Check for Disabled Items Disabled items can occur if the application you are working in encounters an error, it…
MatterSphere – Help me to……. Find my matter
My matter has disappeared! You cant see the matter you are looking for in any of the Matter Search screens and it is not displaying in a search. Has it been closed? If the matter has been marked as closed it will have been removed from all live lists therefore search screens will not by…
MatterSphere – Help me to …… Launch a Precedent
Precedent hasn’t launched? You were performing a task or creating a matter etc and expected documents to launch either during or following the process, but it doesn’t seem to be launching. Firstly there may not be a need to re-run the process the documents may be sat in a queue. Check Check the Job lists…
MatterSphere – Help me to………continue to edit after save
Continue Editing after Save What happens when you select the default MatterSphere Save option will depend entirely on how your own firm have set it up to perform for example: Scenario 1 – Clicking Save produces the Save wizard and will require you to click finish which then closes the document. (This options allows you to…
MatterSphere – Help Me To ………. Work with precedent documents
There are lots of occasions with MatterSphere we get asked: Can I do………. How do I ……….. Is there a quick way to ………… In a lot of these instances we can answer these questions easily and sometimes the answers are not obvious and are a case of “if you know you know!!!” Below are just…
MatterSphere – Help me to…….. Add MatterSphere Buttons to Quick Access Toolbar
Add Common MatterSphere Buttons to Quick Access Toolbar There are many MatterSphere buttons that you can add to your Quick Access Toolbar to help you perform common tasks quickly. YOu can add any button you want but we would recommend limiting the number you add to the Quick Access Toolbar otherwise it will become unusable.…
MatterSphere – Appointment Letters
MatterSphere is great at reducing the amount of steps you have to take to perform certain tasks and also utilise existing information without having to reproduce it. In this example we will create a letter template that when produced will recall already entered appointment details or prompt you to generate an appointment and then insert…